Privacy Policy

Privacy Policy

Introduction

At Coin Pusher, we understand the importance of protecting your personal data and ensuring that you have control over how it is collected and used. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or interact with us online.

What Personal Information May Be Collected

When you register for an account on Coin Pusher, we may ask for personal identification information including name, email address, phone number and date of birth. We also collect device and browser information to help us improve the performance and user experience of our platform.

In addition to this information, we use analytics tools to track how users interact with our website. This includes information about what pages you visit, how long you spend on each page, and any actions you take while using Coin Pusher.

Cookies and Tracking Technologies

Coin Pusher uses cookies and other tracking technologies to collect data from your device when you visit our website or use our app. Cookies are small text files that store information about your preferences and usage habits. This helps us tailor the content we display on our platform and improve its overall performance.

We also allow third-party companies, like Google Analytics, to collect anonymous usage analytics which allows us to learn from how users interact with our platform in order to continue to develop a better user experience.

Communication Preferences

Coin Pusher may use your email address or other contact details to send you marketing information about our services or promotions. If at any time you wish to stop receiving these communications, please let us know by contacting using the contact form on this page, and we will take all necessary steps to ensure that such emails cease.

Data Storage and Retention

We store your personal data securely in accordance with industry standards. We retain it for as long as is reasonably required or permitted under applicable laws, but do not keep it for any longer than necessary given the purpose of collecting it. For example, we will generally hold a user's registration information for at least 6 years to comply with tax requirements.

Security and Account Protection

Coin Pusher takes all reasonable precautions to ensure that your personal data is secure. We use industry standard encryption protocols (like HTTPS) to protect your connection when you submit sensitive information online.

In addition, we have robust measures in place to detect and prevent unauthorised access or loss of data through our network.

Data Correction or Deletion Requests

You are entitled at any time to inspect the personal details that we keep about you. You may also request that such data be corrected if inaccurate, deleted from Coin Pusher's databases where permitted under applicable laws, or transferred securely (in a machine-readable form) to other services or integrations.

For this purpose, please use our contact with 'Data Request' in the subject header and clearly state which action you are seeking. In your email, it is helpful if you also give us information about what data of yours we hold that you would like inspected or corrected etc.

We will respond to such requests within a reasonable period (typically 1 month) as required by applicable laws.

Compliance with Applicable Privacy Regulations

Coin Pusher aims at complying fully with all privacy legislation including GDPR for users in the EU. We are committed to acting fairly and transparently with respect to how we use your personal data.

To assist our compliance, please see below about your rights:

You can withdraw consent that you have previously given for processing of your information.
You can object at any time to specific types or categories of collection or profiling based on automated decision-making (that is to say where an algorithm makes decisions).
Where the data that we process about you relates to a business partnership, then such rights are subject to further limitations.

Third-Party Services and Integrations

We may from time-to-time allow third party services (such as social media or messaging apps) access to information held by Coin Pusher in order for them to use it in relation with your account on their platform. Such companies can have different policies around how they handle data which we will provide at the point that you authorise such integration.

Data Sharing and Disclosure

We share anonymized usage analytics (including aggregated numbers of sessions, pages viewed or clicks on content) as follows:

With our partners to help them understand online user preferences in order for us to better develop a quality service.
To trusted research institutions who agree not to disclose individual names (e.g., aggregate numbers only).

Platform Monitoring

For operational and security reasons we log communications including emails sent, phone calls made and use of services available from our platform. We have measures in place to detect fraud attempts when these are attempted.

In order to improve Coin Pusher's customer support service quality, the following technical data is recorded:

Which pages you visit and for how long;
Any problems or errors encountered during your session

We do not record your personal identification information (such as name or email address) except in cases where we would otherwise be unable to contact you in relation with any of our legitimate interests mentioned on this website.

Session Management

Coin Pusher automatically terminates sessions after a user has been idle for 15 minutes. Our login protection uses industry standard encryption protocols and a time-out mechanism that kicks users out from accessing the system unless they re-enter their password after being inactive (to protect against potential session hijacking).

Please feel free to contact the form on this website if you have any other concerns about your personal data.